There are a lot of ways to tell this story about Apple allowing people to repair devices at a shop not owned and operated by Apple. It’s a wise move and here’s a personal anecdote why I would say so. Nearly 25 years ago I worked as an authorized Apple repair engineer. I’d pore over … Continue reading Apple Concedes in Right-to-Repair Fight
Hot off the FTC desk is a complaint that the company was violating American freedom. “Consumers deserve choices when it comes to repairing their products, and independent dealers deserve a chance to compete,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. [Harley Davidson was] imposing illegal warranty terms that voided customers’ warranties … Continue reading FTC complaint: Harley Davidson “illegally restricting customers’ rights”
This American story about freedom is like a page right out of the famous 1974 book Zen and the Art of Motorcycle Maintenance, except it starts with the “idiot” light scenario. …the stop engine light came on his tractor. “All it was was some water in a little old sensor wire and he walks around … Continue reading John Deere Criminalized Repairs: Now Sued by Customers
I keep admiring the car companies pushing “retro” versions of their vehicles, although they all seem far less friendly to the right-to-repair movement than the original versions. Does the latest “Fix Or Repair Daily” (FORD) user interface look like it is “mod” friendly to you? Who is going to wrench apart all those sealed plastic … Continue reading Dell’s New Retro Laptop Concept is Repairable