Lawsuit Forces United to Add “No Window, Window Seat” Warning to App

I find the lack of logic in this court case funny yet also sad.

United told the court that in the airline industry, the term “window seat” doesn’t mean a seat next to a window — it means a seat next to the wall of the fuselage, which may or may not have a window in it. (The same logic apparently doesn’t apply to aisle seats, which are always next to the aisle.) […] “Since the lawsuit, United made a change so that the app and website will say ‘No Window’ for the ‘window’ seat that has only a wall.”

I’m sorry, but the better move would be for the app to offer passengers an aisle or wall seat. I also would accept an app that offers aisle or not-aisle seats.

Because, and I hate to be the one to point this out, the aisle seats also can see the windows, on both sides.

What’s next, angle of view? This seat has a 120 degree view out the window but the seat next to it only has a 60 degree view.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.