Im Memoriam: Bug Ottenheimer 2004-2008

Last Friday our friend and colleague, brother and mentor, Bug suffered a critical heart failure. Those who met him knew him as a loving and compassionate cat, always interested in taking time to enjoy life with others and show them the finer sides of living.

Bug

He was an inspiration and an ally through thick and thin. Bug stood strong next to me, providing strength and energy when and where it was needed most. I loved him very much and he will be missed.

Dana Goodyear’s blog turned me on to this Aimee Man video, that somehow seems appropriate:

Who has said it any better than Alfred, Lord Tennyson?

I falter where I firmly trod,
And falling with my weight of cares
Upon the great world’s altar-stairs
That slope thro’ darkness up to God,

I stretch lame hands of faith, and grope,
And gather dust and chaff, and call
To what I feel is Lord of all,
And faintly trust the larger hope.

Be well and be safe Bug. My thoughts are with you. Thank you for your help in saving poetry.

superbug

The perils of upbeat language in the office

The BBC advises us to avoid being upbeat in our business speak. The last thing you want to say, apparently, is that you are going forward

…the really lethal thing about the whole language of business – is that it is so brainlessly upbeat. All the celebrating, the reaching out, the sharing, and the championing in fact grind one down. Several decades too late, it is as if business has caught up with the linguistic spirit of 1968. The hippies got over it, but businessmen are holding tight.

Funny stuff and very prescient.

It seems that the less one has to say, the more likely one is to reach for a going forward as a crutch. Politicians find it comforting for this reason. “We are going forward” poor Hillary Clinton said just before the last, fatal primary last month when it became indisputable that she was going nowhere of the kind.

I have met many executives in America who hate the term “failure”. They think it lowers spirits and becomes an obstacle to success. Unfortunately, it actually is the lack of communication about failures that let them linger.

Blue sky thinking, pushing the envelope – the problem with office-speak is that it cloaks the brutal modern workplace in such brainlessly upbeat language…

Presumably it is ok to upbeat, just not brainless about it.

Marketing in America

The BBC has posted an entertaining look at marketing in America called The United States of Advertising:

America is, I think, the only country in the world which permits advertising of drugs which are available only through your doctor.

The insidious message is simple; if your doctor is not offering you this drug, maybe you should be asking for it.

Americans do accept advertising in areas where it does not tend to appear elsewhere.

The really good part comes at the start, when the author tries to explain beef jerky:

…an American food whose classiness you can judge from the fact that it is mainly found in petrol stations.

You could make it yourself at home by cutting a tough, thin steak into tiny strips and leaving them on a sunny window ledge to dry when you went away for your summer holiday.

Little does he realize that good beef jerky is hard to find, but it does exist, just like real food in America.

The point of the article seems to be that watching for legal disclaimers/compliance in marketing is practically a form of entertainment of its own.

Verizon Says 9 of 10 Breaches Preventable

Ok, preventable is one thing, but what about predictable?

That is the tougher argument to make in the board room, in my experience. The CxOs know that things can be prevented, but they are not phased unless the security team can accurately predict failures ahead.

In other words, you can tell someone they should prevent getting wet by carrying an umbrella but good luck expecting them to carry their umbrella unless you can convince them that there is more than a 70 percent chance of precipitation.

The Verizon Report and their PR release clearly try very hard to establish a benchmark in quantitative analysis:

Some of the findings may be contrary to widely held beliefs, such as that insiders are responsible for most breaches. Key findings include:

* Most data breaches investigated were caused by external sources. Thirty-nine percent of breaches were attributed to business partners, a number that rose five-fold during the course of the period studied.

* Most breaches resulted from a combination of events rather than a single action. Sixty-two percent of breaches were attributed to significant internal errors that either directly or indirectly contributed to a breach. For breaches that were deliberate, 59 percent were the result of hacking and intrusions.

* Of those breaches caused by hacking, 39 percent were aimed at the application or software layer. Attacks to the application, software and services layer were much more commonplace than operating system platform exploits, which made up 23 percent. Fewer than 25 percent of attacks took advantage of a known or unknown vulnerability. Significantly, 90 percent of known vulnerabilities exploited had patches available for at least six months prior to the breach.

* Nine of 10 breaches involved some type of “unknown” including unknown systems, data, network connections and/or account user privileges. Additionally, 75 percent of breaches are discovered by a third party rather than the victimized organization and go undetected for a lengthy period.

* In the modern organization, data is everywhere and keeping track of it is an extremely complex challenge. The fundamental principle, however, is quite simple – if you don’t know where data is, you certainly can’t protect it.

I do not see any of these as a surprise. In fact, I think most security practitioners know these issues by heart. The opportunity is for those in the security space to now have third-party validation of their concerns. This is much cheaper than hiring a big-four audit firm for six figures and then trying to beat some sense into the inexperienced students they assign to your project so you can get a report similar to this one. Thank you Verizon!

American Banker uses this perspective

Here’s one the board of directors won’t want to hear: nine out of 10 corporate data breaches could have been prevented; this according to a report by Verizon Business that looked into 500 forensic investigations.

I disagree with this analysis, but I know why it happens. They employ a past-tense to the “prevention” as in “we could have prevented those losses”. That confuses the reality of security and risk management. If incidents have already happened, then (assuming impact is significant) a board of directors will want to hear why it happened and what will be done to prevent it again. However, and this is a big however, if these incidents have not happened yet then it is very likely the board will have absolutely zero interest in hearing about preventing them. The only caveat is if there is a high probability OR if there are regulations demanding that they take preventative action. If you can not speak to the predictability of risks, then the prevention of them becomes a moot topic at the executive level.