Category Archives: Poetry

The Psychology of “Talking Paper”

Sometime in the late 1980s I managed to push a fake “bomb” screen to Macintosh users in networked computer labs. It looked something like this:

There wasn’t anything wrong with the system. I simply wanted the users in a remote room to restart because I had pushed an “extension” to their system that allowed me remote control of their speaker (and microphone). They always pushed the restart button. Why wouldn’t they?

Once they restarted I was able to speak to them from my microphone. In those days it was mostly burps and jokes, mischievous stuff, because it was fun to surprise users and listen to their reactions.

A few years later, as I was burrowing around in the dusty archives of the University of London (a room sadly which no longer exists because it was replaced by computer labs, but Duke University has a huge collection), I found vivid color leaflets that had been dropped by the RAF into occupied Ethiopia during WWII.

There in my hand was the actual leaflet credited with psychological operations “101”, and so a color copy soon became a page in my graduate degree thesis. In my mind these two experiences were never far apart.

For years afterwards when I would receive a greeting card with a tiny speaker and silly voice or song, of course I would take it apart and look for ways to re-purpose or modify its message. Eventually I had a drawer full of these tiny “talking paper” devices, ready to deploy, and sometimes they would end up in a friend’s book or bag as a surprise.

One of my favorite “talking” devices had a tiny plastic box that upon sensing light would yodel “YAHOOOOOO!” I tended to leave it near my bed so I could be awakened by yodeling, to set the tone of the new day. Of course when anyone else walked into the room and turned on the light their eyes would grow wide and I’d hear the invariable “WTF WAS THAT?”

Fast forward to today and I’m pleased to hear that “talking paper” has become a real security market and getting thinner, lighter and more durable. In areas of the world where Facebook doesn’t reach, military researchers still believe psychological manipulation requires deploying their own small remote platforms. Thus talking paper is as much a thing as it was in the 1940s or before and we’re seeing cool mergers of physical and digital formats, which I tried to suggest in my presentation slides from recent years:

While some tell us the market shift from printed leaflets to devices that speak is a matter of literacy, we all can see clearly in this DefenseOne story how sounds can be worth a thousand words.

Over time, the operation had the desired effect, culminating in the defection of Michael Omono, Kony’s radio telephone operator and a key intelligence source. Army Col. Bethany C. Aragon described the operation from the perspective of Omono.

“You are working for a leader who is clearly unhinged and not inspired by the original motivations that people join the Lord’s Resistance Army for. [Omono] is susceptible. Then, as he’s walking through the jungle, he hears [a recording of] his mother’s voice and her message begging him to come home. He sees leaflets with his daughter’s picture begging him to come home, from his uncle that raised him and was a father to him.”

Is anyone else wondering if Omono had been a typewriter operator instead of radio telephone whether the US Army could have convinced him via print alone?

Much of the story about the “new” talking paper technology is speculative about the market, like allowing recipients to be targeted by biometrics. Of course if you want a message to spread widely and quickly via sound (as he’s walking through the jungle), using biometric authenticators to prevent it from spreading at all makes basically no sense.

On the other hand (pun not intended) if a written page will speak only when a targeted person touches it, that sounds like a great way to evolve the envelope/letter boundary concepts. On the paper is the address of the recipient, which everyone and anyone can see, much like how an email address or phone number sits exposed on encrypted messaging. Only when the recipient touches it or looks at it, and their biometrics are verified, does it let out the secret “YAHOOOO!”

Holding Facebook Executives Responsible for Crimes

Interesting write-up on Vox about the political science of Facebook, and how it has been designed to avoid governance and accountability:

…Zuckerberg claims that precisely because he’s not responsible to shareholders, he is able instead to answer his higher responsibility to “the community.”

And he’s very clear, as he says in interview after interview and hearing after hearing, that he takes this responsibility very seriously and is very sorry for having violated it. Just as he’s been sorry ever since he was a first-year college student. But he’s never actually been held responsible.

I touched on this in my RSA presentation about driverless cars several years ago. My take was the Facebook management is a regression of many centuries (pre-Magna Carta). Their primitive risk control concepts, and executive team opposition to modern governance, puts us all on a path of global catastrophe from automation systems, akin to the Cuban Missile Crisis.

I called it “Dar-Win or Lose: The Anthropology of Security Evolution

It is not one of my most watched videos, that’s for certain.

It seems like talks over the years where I frame code as poetry, with AI security failures like an ugly performance, I garner far more attention. If the language all programmers know best is profanity, who will teach their machines manners?

Meanwhile, my references to human behavior science to describe machine learning security, such as this one about anthropology, fly below radar (pun intended).

Amazon’s About Face on GovCloud: “Physical Location Has No Bearing”

Amazon never seemed very happy about building a dedicated physical space, kind of the opposite of cloud, to achieve compliance with security requirements of the US federal government.

AWS provides customers with the option to store their data in AWS GovCloud (US) managed solely by US Persons on US soil. AWS GovCloud (US) is Amazon’s isolated cloud region where accounts are only granted to US Persons working for US organizations.

That’s a very matter-of-fact statement, suggesting it was doing what it had been told was necessary as opposed to what it wanted (destroy national security requirements as antiquated while it augers towards a post-national corporate-led system of control).

While that might have seemed speculative before now, Amazon management just released a whitepaper showing its true hand.

The other two “realities” are “Most Threats are Exploited Remotely” and “Manual Processes Present Risk of Human Error”…

I want you all to sit down, take a deep breath, and think about the logic of someone arguing physical location has no bearing on threats being exploited remotely.

First, vulnerabilities are exploited. Threats exploit those vulnerabilities. Threats aren’t usually the ones being exploited via connectivity to the Internet (as much as we talk about hack back), vulnerabilities are. Minor thing, I know, yet it speaks to the familiarity of the author with the subject.

Second, if physical location truly had no bearing, the author of this paper would have not bothered with any “remotely” modifier. They would say vulnerabilities are being exploited. Full stop. To say exploits are something coming from remote locations is them admitting there is a significance of physical location. Walls being vulnerable to cannon-balls does not mean cannons fired from 1,000 miles away are the same as from 1 mile.

Third, and this is where it truly gets stupid, “Insider Threats Prevail as a Significant Risk” again uses a physical metaphor of “insider”. What does insider mean if not someone inside a space delimited by controls? That validates physical location having bearing on risk, again.

Fourth, this nonsense continues throughout the document. Page six advises, without any sense of irony “systems should be designed to limit the ‘blast radius’ of any intrusion so that one compromised node has minimal impact on any other node in the enterprise”. You read that right, a paper arguing that physical location has no bearing…just told you that blast RADIUS is a critical component to safety from harm.

Come on.

This paper seems like it is full of amateur security mistakes made by someone who has a distinctly political argument to make against government-based controls. In other words, Amazon’s anti-government paper is an extremist free-market missive targeting US-based ITAR and undermining national security, although it probably thought it was trying to knock down laws written in another physical location.

Something tells me the blast radius of this paper was seriously miscalculated before it was dropped. Little surprise, given how weak their grasp of safety control is and how strong their desire to destroy barriers to Amazon’s entry.

The Chaos

by Dr. Gerard Nolst Trenité
(Netherlands, 1870-1946)

Dearest creature in creation,
Study English pronunciation.
I will teach you in my verse
Sounds like corpse, corps, horse, and worse.
I will keep you, Suzy, busy,
Make your head with heat grow dizzy.
Tear in eye, your dress will tear.
So shall I! Oh hear my prayer.
Pray, console your loving poet,
Make my coat look new, dear, sew it!

Just compare heart, beard, and heard,
Dies and diet, lord and word,
Sword and sward, retain and Britain.
(Mind the latter, how it’s written.)
Now I surely will not plague you
With such words as plaque and ague.
But be careful how you speak:
Say break and steak, but bleak and streak;
Cloven, oven, how and low,
Script, receipt, show, poem, and toe.

Hear me say, devoid of trickery,
Daughter, laughter, and Terpsichore,
Typhoid, measles, topsails, aisles,
Exiles, similes, and reviles;
Scholar, vicar, and cigar,
Solar, mica, war and far;
One, anemone, Balmoral,
Kitchen, lichen, laundry, laurel;
Gertrude, German, wind and mind,
Scene, Melpomene, mankind.

Billet does not rhyme with ballet,
Bouquet, wallet, mallet, chalet.
Blood and flood are not like food,
Nor is mould like should and would.
Viscous, viscount, load and broad,
Toward, to forward, to reward.
And your pronunciation’s OK
When you correctly say croquet,
Rounded, wounded, grieve and sieve,
Friend and fiend, alive and live.

Ivy, privy, famous; clamour
And enamour rhyme with hammer.
River, rival, tomb, bomb, comb,
Doll and roll and some and home.
Stranger does not rhyme with anger,
Neither does devour with clangour.
Souls but foul, haunt but aunt,
Font, front, wont, want, grand, and grant,
Shoes, goes, does. Now first say finger,
And then singer, ginger, linger,
Real, zeal, mauve, gauze, gouge and gauge,
Marriage, foliage, mirage, and age.

Query does not rhyme with very,
Nor does fury sound like bury.
Dost, lost, post and doth, cloth, loth.
Job, nob, bosom, transom, oath.
Though the differences seem little,
We say actual but victual.
Refer does not rhyme with deafer.
Foeffer does, and zephyr, heifer.
Mint, pint, senate and sedate;
Dull, bull, and George ate late.
Scenic, Arabic, Pacific,
Science, conscience, scientific.

Liberty, library, heave and heaven,
Rachel, ache, moustache, eleven.
We say hallowed, but allowed,
People, leopard, towed, but vowed.
Mark the differences, moreover,
Between mover, cover, clover;
Leeches, breeches, wise, precise,
Chalice, but police and lice;
Camel, constable, unstable,
Principle, disciple, label.

Petal, panel, and canal,
Wait, surprise, plait, promise, pal.
Worm and storm, chaise, chaos, chair,
Senator, spectator, mayor.
Tour, but our and succour, four.
Gas, alas, and Arkansas.
Sea, idea, Korea, area,
Psalm, Maria, but malaria.
Youth, south, southern, cleanse and clean.
Doctrine, turpentine, marine.

Compare alien with Italian,
Dandelion and battalion.
Sally with ally, yea, ye,
Eye, I, ay, aye, whey, and key.
Say aver, but ever, fever,
Neither, leisure, skein, deceiver.
Heron, granary, canary.
Crevice and device and aerie.

Face, but preface, not efface.
Phlegm, phlegmatic, ass, glass, bass.
Large, but target, gin, give, verging,
Ought, out, joust and scour, scourging.
Ear, but earn and wear and tear
Do not rhyme with here but ere.
Seven is right, but so is even,
Hyphen, roughen, nephew Stephen,
Monkey, donkey, Turk and jerk,
Ask, grasp, wasp, and cork and work.

Pronunciation — think of Psyche!
Is a paling stout and spikey?
Won’t it make you lose your wits,
Writing groats and saying grits?
It’s a dark abyss or tunnel:
Strewn with stones, stowed, solace, gunwale,
Islington and Isle of Wight,
Housewife, verdict and indict.

Finally, which rhymes with enough —
Though, through, plough, or dough, or cough?
Hiccough has the sound of cup.
My advice is to give up!!!

Originally transcribed by Pete Zakel .